A very Happy New Year to all and may 2022 see the end of this Pandemic.

I wish to take this opportunity to thank my wonderful staff for the magnificent job they do. They continue to come to work, knowing the risks of Covid. They truly are dedicated to the care and well-being of your furry, scaly, and feathered family members.

To our clients that have stood beside us through these trying times, thank you. Your support and words of encouragement are much appreciated and help us make it through each day.

As Omicron makes its way through our population, there will be staff shortages or even closures at most veterinary clinics, further exacerbating the already heavy workload. Please be patient. Seek help early if your pet is showing any indication of a potential health issue.

Please remember masks are required in our parking lot, especially when in close contact with our staff. If you are medically exempt from wearing a mask, please call ahead so we can arrange alternative methods to provide service to you and your pet.

Any verbal abuse or threatening behaviour toward our staff in the parking lot will not be tolerated. These are deemed Workplace Safety issues. You will be asked to leave our premises. This also holds true for telephone conversations; any verbally abusive or threatening language will not be tolerated. If you have legitimate concerns or need clarification on our services and protocols please make use of our e-mail. We will address these questions as soon as possible. If you choose to use our e-mail as a way to promote your opinions on masking, vaccinations and the pandemic, it will be treated as SPAM.

Our time, like yours, is valuable. We must concentrate on the health and well-being of your pet family members. We will make it through this but only if we work together, with tolerance and understanding.